Returns + Exchanges
YES, WE ACCEPT RETURNS.
If you are unsatisfied with your item, you may return it for a full refund.
The refund will be issued once the item has been returned to us. All shipping costs incurred, are the responsibility of the customer and will not be refunded. This includes the shipping of the original item and any duties or custom taxes.
Requests for returns must be made within 5 days of receiving the goods.
To request a return, please contact Rik & Reg: firstname.lastname@example.org
Include the following information:
- Your name
- Your order number
- The style, colour and size you wish to return
- The reason you wish to return the item
We shall provide you with a RA# (Return Authority Number) and return address information.
Items must be returned with original sale tags attached and without being worn, washed or damaged. We do not offer returns on sale items.
Unfortunately at this point in time we cannot offer exchanges.